Guide: Flight Delays at Stockholm Arlanda (ARN) | ERN

Expert tips for travellers departing from Sweden's largest airport. How to handle delays, missed connections, and meal vouchers on the spot.

My rights at Arlanda during a long wait?

After just 2 hours of delay at Arlanda (for short flights), the airline is required to provide 'care'. This means food, drink, and access to phone calls/email. For overnight delays, they must pay for a hotel.

Where do I find help at Arlanda airport?

Go to the airline's 'Service Desk' or their handling agent (e.g. Aviator or Menzies) in Terminal 5 or 2. Always request written confirmation of the delay.